Shipping & Returns

Pure for Men / Pure for Her: Refund Policy

100% Satisfaction Guaranteed

We strongly believe in the Pure for Men and Pure for Her supplements and want you to be fully satisfied. We offer a 100% Satisfaction Guarantee on the Pure for Men and Pure for Her supplements purchased directly through our website (www.pureformen.com).

If you are not completely satisfied with our supplements, you may return (a) one opened bottle and (b) any unopened bottles to us for a full refund within 60 days of receipt. You do not need a return number or authorization to send in a return but you do need to notify us by email at support@pureformen.com  with the following information:

(a) the original name of the purchaser and the ship-to address (so we can assure that the refund or replacement is handled accurately)

(b) the number of bottles being returned (opened or unopened)

(b) whether you want a refund or replacement

(c) the reasons (if any) for a refund or replacement

No refunds or replacements will be processed prior to receipt of your email.

If any bottle or supplements in it that you receive are damaged or arrive after its expiration date, we will promptly send a replacement. If you want a replacement for more than one bottle, you must return all of the bottles that you want to replace.

Please note that if you purchased the Pure for Men or and Pure for Her supplements from Amazon or somewhere else and are not satisfied for any reason, you MUST return the product in accordance with their return policies.

All refunds will be made only to the credit card used for the original purchase. We will use commercially reasonable efforts to process your refund as soon as possible. After we process your return, it typically takes 3 to 5 business days to appear on your credit card, depending on your financial institution.

The original shipping charges, including customs and taxes, will not be refunded.

We reserve the right to reject any refund or replacement request if we honestly believe that it may be fraudulent in nature.

Return Instructions

Please enclose a copy of your order receipt with the returned bottles. Returned items should be returned in their original product packaging to the extent possible.

Please send your supplements to the name and address below. You are solely responsible for the cost of the return shipment, including customs and taxes.

You are strongly encouraged to utilize a shipping service with tracking capability. We apologize, but we are not responsible for the amount of time it takes for an item to be returned to our facility, or if the item is lost or damaged during the return process.

906 CMVI Holdings
Returns Center
19982  
Katy, TX 77449

If you have any questions regarding our Refund Policy, please contact us at support@pureformen.com.

 

Where we ship

Afghanistan Estonia Republic of Malaysia South Korea
Andorra Fiji Malta Switzerland
Angola Finland Martinique Turkey
Argentina France Mexico Uganda
Aruba Georgia Moldova Ukraine
Australia Republic of Monaco Thailand United Kingdom
New Zealand Ghana Morocco United States
Austria Gibraltar Myanmar Vietnam
Bahamas Greece Netherlands
Bahrain Gunya North Macedonia
Hong Kong Norway United Arab Emirates
Bermuda Hungary Panama
Bosnia and Herzegovina Iceland Peru
Brazil Israel Philippines
Bulgaria Poland Taiwan
Cambodia Jamaica Trinidad and Tobago
Canada Japan Qatar
Colombia Kenya Romania
Costa Rica Kuwait Russia
Croatia Latvia Saudia Arabia
Cyprus Lebanon Serbia
Czech Republic Lithuania Singapore
Denmark Luxembourg Sint Maarten
Dominican Republic Macao Slovakia
El Salvador Macedonia South Africa